A short questionnaire conducted by staff with service users or carers over the telephone may be helpful in identifying who requires support and the most appropriate approach to provide it.
Factors to consider in prioritizing those requiring support should include:
Service providers should contact their Safeguarding Team for advice if they are concerned that a home living arrangement is becoming high risk for the potential of abuse and/or neglect.
See Appendix 2 Enable Ireland’s paper on use of technology to support people with disabilities and their families which will be updated regularly on Enable Ireland’s website. This paper will continue to be updated as new information becomes available. Please check www.enableireland.ie. Note: All agencies using any of the suggested technology need as always to comply fully with their own organisation’s GDPR policy.
The key point of contact will coordinate the required discipline specific initial phone calls for one on one support identified in the ‘Contact Call’. These may include:
Some initial suggestions
WhatsApp or Viber Groups
Echo Dot or Echo Show
Note: Corporate IT Departments may have concerns re: this solution as they may not have any prior agreement with them. So for service providers, best to check with IT before considering it.
Set up an Internet Radio Station
Virtual Photo Walks
https://youtu.be/y1Uv7as5ZmI: This is a lovely idea we came across. The original uses Google Hangouts but any video conferencing app would work.
Watch out for some free online content on Assistive Technology for Creative Expression: being launched later this week on enableirelandat.com
Stay safe and well,
Siobhan, Karl, Juliann, Sean and Shirley: The Enable Ireland AT Team
HSE Note: All agencies using any of the above technology need as always to comply fully with their own GDPR policy.
If the answer to any of the above questions is yes, please contact your line manager as the appointment may be cancelled and/or home visit.
National Health Library & Knowledge Service. Health Service Executive. Dr. Steevens' Hospital, Dublin 8. Tel: 01-6352555/8. Email: firstname.lastname@example.org